Accessibility

Olsen Real Estate Group is committed to meeting the needs of all of its clients, and to complying with applicable laws related to discrimination. To that end, Olsen Real Estate Group works to provide an accessible website and offers several services at no extra charge to its clients with disabilities or who might otherwise have difficulty accessing the information available on Olsen Real Estate Group’s website. These services include:

  1. Information reformatting. Olsen Real Estate Group can provide some documents, such as real property listings, in alternative formats, such as large print or on a compact disc. You can contact Tim to learn more.

  2. Interpretation services. If your primary language is not English, Olsen Real Estate Group may be able to provide an interpreter or information written in your language.

  • I am blind or can't see very well

    If you have trouble seeing web pages, the US Social Security Administration offers these tips (link is external) for optimizing your computer and browser to improve your online experience.

  • I find a keyboard or mouse hard to use

    If you find a keyboard or mouse difficult to use, speech recognition software such as Dragon NaturallySpeaking (http://www.nuance.com/dragon/index.htm) may help you navigate web pages and online services. This software allows the user to move focus around a web page or application screen through voice controls.

  • I am deaf or hard of hearing

    If you are deaf or hard of hearing, there are several accessibility features available to you.

    • Transcripts

      A text transcript is a text equivalent of audio information that includes spoken words and non-spoken sounds such as sound effects. NAR is working on adding transcripts to all scripted video and audio content.

    • Captioning

      A caption is transcript for the audio track of a video presentation that is synchronized with the video and audio tracks. Captions are generally rendered visually by being superimposed over the video, which benefits people who are deaf and hard-of-hearing, and anyone who cannot hear the audio (e.g., when in a crowded room). Most of NAR's video content includes captions. Learn how to turn captioning on and off in YouTube. (https://support.google.com/youtube/answer/100078?hl=en)

    • Volume controls

      Your computer, tablet, or mobile device has volume control features. Each video and audio service has its own additional volume controls. Try adjusting both your device's volume controls and your media players' volume controls to optimize your listening experience.

If the format of any material on Olsen Real Estate Group’s website interferes with your ability to access the information, or if you have any feedback on the website's accessibility, please contact Olsen Real Estate Group at TimOlsen@johnlscott.com and describe the nature of the issue. Please include the nature of the accessibility problem, the web address of the requested material, your preferred format in which to receive the material (e.g., large print, CD, different language), and your contact information. Olsen Real Estate Group will work to provide you with the information you request in an accessible format.